Terms of service
TERMS OF SERVICE
OVERVIEW Welcome to Aurevia! The terms "we," "our," and "us" refer to Aurevia. Aurevia operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalised shopping experience (hereinafter, the "Services"). Aurevia is a Shopify-powered store, which enables us to provide the Services.
The following Terms of Service, together with all related policies (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you consent to allow any minors under your supervision to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing any products we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or grant your account to any other person.
SECTION 2 – OUR PRODUCTS Aurevia offers health and wellness products. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results may vary from person to person. We strongly recommend consulting a qualified healthcare professional before using any of our products, especially if you are pregnant, nursing, taking medication, or have a pre-existing medical condition.
We have made every effort to accurately represent our products on our website. However, product appearance may differ slightly from how it appears on your screen due to device settings and configuration. All product descriptions are subject to change at any time without notice. We reserve the right to remove any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS When you place an order, you are making an offer to purchase. Aurevia reserves the right to accept or decline your order for any reason, at its discretion. Your order is not accepted until Aurevia confirms acceptance. Payment must be received and processed before your order is accepted.
Please review your order carefully before submitting it, as Aurevia may not be able to accommodate cancellation requests after an order is accepted. In the event we do not accept, modify, or cancel an order, we will attempt to notify you using the contact information provided at the time of order.
Your purchases may be returned or exchanged only in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal use only, not for commercial resale or export.
SECTION 4 – PRICING AND BILLING Prices, discounts, and promotions may change without notice. The price charged for a product will be the price in effect at the time the order is placed, as shown in your order confirmation email. Unless stated otherwise, prices do not include taxes, shipping and handling fees, customs duties, or import fees.
You agree to provide current, complete, and accurate purchase and payment information for all purchases. You represent and warrant that the credit card or payment information you provide is true, correct, and complete, and that you are authorised to use it for the purchase.
SECTION 5 – SHIPPING AND DELIVERY Aurevia ships worldwide. All shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Any customs duties or import taxes are the sole responsibility of the customer.
Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 – RETURNS & REFUNDS Our return and refund policy is detailed in our separate Return & Refund Policy page. For any questions regarding a return or refund, please contact us directly at aentkln@gmail.com.
SECTION 7 – EU 14-DAY RIGHT OF WITHDRAWAL If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Items must be returned in their original condition — unworn, unused, with tags attached and in original packaging — along with your receipt or proof of purchase.
SECTION 8 – INTELLECTUAL PROPERTY All content on the Aurevia website, including text, images, logos, graphics, and product descriptions, is the exclusive property of Aurevia or its licensors and is protected under copyright, trademark, and other intellectual property laws.
These Terms grant you a limited, personal, non-commercial right to use the Services. You may not reproduce, distribute, modify, or transmit any material from our website without our prior written consent. The Aurevia name, logo, and product names are trademarks of Aurevia. You may not use these trademarks without prior written permission.
SECTION 9 – OPTIONAL TOOLS & THIRD-PARTY LINKS Our website may provide access to third-party tools and links to external websites. We have no control over these third-party resources and disclaim all liability arising from their use. Accessing third-party sites is at your own risk. Please review their policies carefully before engaging with them.
SECTION 10 – RELATIONSHIP WITH SHOPIFY Aurevia is powered by Shopify to provide the Services. However, all sales and purchases are made directly with Aurevia. Shopify is not responsible for any aspect of transactions between you and Aurevia, including any damage or loss resulting from products purchased.
SECTION 11 – PRIVACY POLICY All personal information collected through the Services is governed by our Privacy Policy. By using the Services, you acknowledge having read and accepted this policy.
SECTION 12 – FEEDBACK By submitting feedback or other content, you grant Aurevia a perpetual, worldwide, royalty-free licence to use, reproduce, modify, and distribute such content for any purpose. You are responsible for ensuring your feedback complies with these Terms.
SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS Information on our website may occasionally contain typographical errors or inaccuracies. We reserve the right to correct such errors, modify information, or cancel orders if information is inaccurate, without prior notice.
SECTION 14 – PROHIBITED USES You may only use our Services for lawful purposes. You may not use the Services to engage in illegal activity, violate intellectual property rights, harass or harm others, transmit false or misleading information, send spam or malicious code, or impersonate others. We reserve the right to suspend or terminate your access for any violations.
SECTION 15 – TERMINATION We may terminate these Terms or your access to the Services at our discretion, without notice. Sections relating to Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES The Services and all products are provided "as is" and "as available," without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free use of our website.
SECTION 17 – LIMITATION OF LIABILITY To the maximum extent permitted by law, Aurevia and its affiliates are not liable for any damages arising from your use of the Services, including lost profits, data loss, or other consequential damages.
SECTION 18 – INDEMNIFICATION You agree to indemnify and hold harmless Aurevia and its affiliates against any losses, damages, or claims arising from your use of the Services or violation of these Terms.
SECTION 19 – SEVERABILITY If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
SECTION 20 – ENTIRE AGREEMENT These Terms constitute the entire agreement between you and Aurevia regarding the use of our Services.
SECTION 21 – ASSIGNMENT You may not assign these Terms without prior written consent from Aurevia. Aurevia may assign these Terms without notice.
SECTION 22 – GOVERNING LAW These Terms are governed by the applicable laws of the jurisdiction in which Aurevia is registered.
SECTION 23 – CHANGES TO TERMS We may update these Terms at any time without prior notice. Your continued use of our Services following any changes constitutes your acceptance of the revised Terms.
SECTION 24 – CONTACT INFORMATION For any questions regarding these Terms, please contact us at: aentkln@gmail.com
33 Rue de la Somme, Faches Thumesnil, France
+33 6 50 82 50 33
SIREN number: 102192044